We offer a lifetime satisfaction guarantee for all of our candles, which means that if you are not completely satisfied with a product at any point during its use then we will offer you a full refund including any postage charge. In order to qualify for the lifetime guarantee you need to contact us so that we can understand why and hopefully develop and improve the product on the basis of your feedback. Please click here for the full terms and conditions.

PLEASE DO NOT RETURN ANY PRODUCT WITHOUT FIRST CONTACTING US AS YOU MAY NOT BE ELIGIBLE FOR A REFUND